Management's Perspective on Critical Success Factors Affecting Mobile Learning in Higher Education Institutions - An Empirical Study

摘要

Mobile learning (m-Learning) is considered to be one of the fastest growinglearning platforms. The immense interest in m-Learning is attributed to theincredible rate of growth of mobile technology and its proliferation into everyaspect of modern life. Despite this, m-Learning has not experienced a similaradoption rate in the education sector, chiefly higher education. Researchershave attempted to explain this anomaly by conducting several studies in thearea. However, mostly the research in m-Learning is examined from theperspective of the students and educators. In this research, it is contendedthat there is a third important stakeholder group whose opinion is equallyimportant in determining the success of m-Learning: the university management.Although diversified by nature, heads of departments, deans, and IT systemadministrators are nevertheless considered members of any universitymanagement. The results of the research show that university commitment tom-Learning, university learning practices, and change management practices werethe factors critical to the success of m-Learning, from the universitymanagement perspective.